General FAQs
- WHAT EQUIPMENT IS PERMITTED IN THE LAGOON?
- If I am late to my session who do I see for Safety Briefing information?
- Will there be lifeguards at URBNSURF?
- Are the lifeguards at URBNSURF trained in First aid?
- If I notice something that might be dangerous or not quite right, who should I talk to?
- Can I jump off the central pier or side walls to make my paddle out shorter?
- Can I change between the left zone and the right zone during a session?
- Can I catch a party wave (more than 1 person on a single wave) at URBNSURF?
- What happens if I get too close to the wave generator?
- What do I do if I need assistance / rescuing?
- If I fall off a wave will I hit the bottom?
- Is the lagoon heated?
- How deep is the lagoon?
- When and where is it safe to enter the water of the lagoon?