FAQ's

  • Do you have memberships available?

    Yes! We have four URBNSURF memberships available: Aqua Membership-Intermediate/cruiser, designed for intermediate surfers wanting to surf intermediate surf sessions, twice in a 30-day period. Pric...

    Read More

  • What is a Gold Membership?

    Our Gold Memberships are designed for cruiser/intermediate/advanced surfers who want to #surfmore for less.   Cruiser/intermediate Gold membership: 4X cruiser/intermediate surf sessions per month,...

    Read More

  • What is an Aqua Membership?

    Our Aqua Memberships are designed for cruiser/intermediate/advanced surfers who want to #surfmore for less.   Cruiser/intermediate Aqua membership: 2x cruiser or intermediate surf sessions per mon...

    Read More

  • How does the direct debit system work with Gold and Aqua memberships?

    Gold Memberships: 1 month deposit is required to secure the membership, and then a month-to-month billing applies. Paid monthly, with a 12-month minimum contract term (Cruiser/intermediate members...

    Read More

  • Can I cancel my membership?

    If you cancel during the 12 month initial contract term, you will be charged a cancellation fee equivalent to the remaining months yet to be paid. Following the 12 month initial contract term, you ...

    Read More

  • Can I pause my membership?

    Memberships can be paused for any reason if account payments are up to date and there are more than two weeks remaining on the membership.  Members may pause their membership 2 times for up to 1 mo...

    Read More

See all 8 articles