FAQ's

  • Do you have memberships available?

    Yes! We have four URBNSURF memberships available: Aqua Membership-Intermediate, designed for intermediate surfers wanting to surf intermediate surf sessions, twice in a 30 day period. Priced at $1...

    Read More

  • What is a Gold Membership?

    Our Gold Membership is designed for intermediate/advanced surfers who want to #surfmore for less. 4X advanced surf sessions per month, redeemable anytime (subject to availability, use ‘em or lose ...

    Read More

  • What is an Aqua Membership?

    Our Aqua Membership is designed for intermediate/advanced surfers who want to #surfmore for less. 2x intermediate surf sessions per month, redeemable anytime (subject to availability, use ’em or l...

    Read More

  • How does the direct debit system work with Gold and Aqua memberships?

    Gold Memberships: 1 month deposit required to secure membership, month-to-month billing applies.  Paid monthly, with a 12 month minimum contract term (total cost $3,100 per year), 1 month’s notice...

    Read More

  • Can I cancel my membership?

    If you cancel during the 12 month initial contract term, you will be charged a cancellation fee equivalent to the remaining months yet to be paid. Following the 12 month initial contract term, you ...

    Read More

  • Can I pause my membership?

    Memberships can be paused for any reason if account payments are up to date and there are more than two weeks remaining on the membership.  Members may pause their membership 2 times for up to 1 mo...

    Read More

See all 8 articles