Pricing
Pricing Overview
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What is the difference between your weekday and weekend/public holiday pricing?
The prices of some surf sessions and group surf lessons are $5-$10 more on weekends and public holidays, to account for increased operating costs, so if you want to score perfect, less-crowded wave...
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What ages qualify for child pricing?
Children aged between 6-12 years old qualify for child pricing. Proof of age is required on request by our staff. Please note children under the age of 6 are not permitted to enter the lagoon.
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What are your peak / off-peak days?
Our peak days are weekends and public holidays, and our off-peak days are weekdays.
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How much does it cost to surf?
The prices of our surf sessions and surf lessons range between $20 and $130, depending on: Whether you’re a child (aged 6-12) or adult (aged 13+); Whether you’re “freesurfing” at The Point or in T...
Product Overview
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What products are available?
We offer six categories of products for sale: Spectator passes (priced at $5) Surf sessions (Expert, Advanced, Advanced Turns, Intermediate and Beginner) priced between $20 and $129) Surf lesson...
Booking Information
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Do I need to sign a waiver?
All guests who want to engage in activities at URBNSURF Melbourne, including surf sessions and surf lessons and skating, must sign a waiver. Guests must be aged 18 years or older to legally sign ou...
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What is your change, cancellation and refund policy?
In summary: Within 5 days of your booked surf session or surf lesson, you cannot change to your booking, and any cancellations incur a 100% cancellation fee. No refunds. Between 29 and 6 days of y...
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Is there a limit to how many sessions or lessons I can purchase in one booking?
Provided there is availability, you can book as many surf sessions, surf lessons and spectator passes as you like. For groups larger than 10, we recommend contacting our CX crew via enquiries@urbns...
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Do I need to book in advance?
Booking in advance secures your timeslot and surf session or surf lesson of choice. Typically we’ll have limited availability within the same month of booking, so get in early!
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What happens if I am running late for my surf session or surf lesson?
Don’t stress! If you’re running late for your surf session or surf lesson, you can join after the designated start time, you just might miss a few waves or pre-surf tips from your coach. We’re unab...
Spectator Passes
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What does a spectator pass cost?
Spectator passes are priced at just $5 for adults and children. And if you are surfing? Spectator passes are included with all surf sessions and surf lessons.
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What is a spectator pass?
A spectator pass gets you all-day access to URBNSURF Melbourne and our park amenities, including lagoonside hot tubs (currently unavailable due to COVID-19), day beds, kids playground, changerooms ...
Surf Sessions
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What time should I arrive for my surf session?
If you’re booked in for a surf session, we recommend arriving 45 minutes ahead of your session/lesson time to allow plenty of time to check in, enter the park, get your gear, get changed, and ready...
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What does a surf session cost?
Our surf sessions are priced at: $20 for a Play in the Bays surf session for a child (aged 6-12) on a weekday $30 for a Play in the Bays surf session for an adult (aged 13+) on a weekday $25 for a...
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What is a surf session?
A surf session is an unaccompanied “freesurf” in our surfing lagoon for 55 minutes, as part of a 1 hour surf session. The extra 5 minutes is to give you time to enter and exit the lagoon safely, at...
Surf Lessons
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What time should I arrive for my surf lesson?
If you’re booked in for a surf lesson, we recommend arriving 45 minutes ahead of your lesson time to allow plenty of time to check in, enter the park, get your gear, get changed, and ready and head...
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What does a private surf lesson cost?
Our private surf lessons are priced at: $149 for a beginner private surf lesson for 1 participant, $199 for an cruiserprivate surf lesson for 1 participant, +$99 for a 2nd participant $199 for an...
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What does a group beginner surf lesson cost?
Our beginner group surf lessons are priced at: $69 for a group surf lesson for a child (aged 6-12) on a weekday $79 for a group surf lesson for a child (aged 6-12) on a weekend/public holiday $79 ...
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What is a surf lesson?
A surf lesson is an accompanied, structured surfing lesson, running for 1 hour and 45 minutes in duration, including 30 minutes for stretching, warm up, technique practice and skills development on...
Multipacks
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What is a multipack?
A multipack is a bundle “pack” of group surf lessons or surf sessions. By buying a multipack you receive 10% off the off-peak price of a group surf lesson or surf session (as the case applies).
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Who can use a multipack?
Multipacks may only be redeemed by the purchaser. Multipack entitlements to surf sessions and surf lessons are not transferable, and cannot be redeemed for cash.
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How long are multipacks available for?
Our 10X multipacks are valid for redemption for 1 year and 3X multipacks are valid for redemption for 6 months from the date of issue.
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What multipacks are available?
Five multipacks are available: 3x group beginner surf lessons, priced at $210 for adults, and $185 for children (aged 6-12) 3x group cruiser/intermediate lessons, priced at $265 for adults, and $2...
Memberships
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Can I upgrade my Aqua Membership to a Gold Membership?
Yes! You can upgrade your Aqua Membership to a Gold Membership at any time for no extra charge – all you need to do is pay the difference in the cost of your membership (for example, if you upgrade...
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Do you have memberships available?
Yes! We have four URBNSURF memberships available: Aqua Membership-Intermediate, designed for intermediate surfers wanting to surf intermediate surf sessions, twice in a 30 day period. Priced at ...
Gift Cards
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Who can use a gift card?
The gift card value may be redeemed by anyone for surf sessions, surf lessons, Spectator Passes, hiring of equipment from Surf Rental, and retail purchases made at Lagoon Supply Co. Gift cards are ...
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How long are gift cards valid for?
Our gift cards are valid for redemption for 3 years from the date of issue.
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What gift cards are available?
Gift cards in the following denominations are available for purchase: $60 $80 $100 $150 $200 $300 Valid for redemption for 3 years from the date of issue, gift cards can be redeemed for surf sess...
Surf Rental
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What happens if I damage or break boards, wetsuits and surf equipment?
You will be liable to cover the cost of the damage or replacing broken items.
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Can I swap boards and surf equipment during my session or lesson?
All-day hire options include unlimited swaps, so you can find the perfect board, fins, legrope and traction for you!
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Can I hire boards, wetsuits and surf equipment at URBNSURF Melbourne?
Yes! Our Surf Rental centre offers an incredible range of softboards, shortboards, longboards and bodyboards, wetsuits and wetsuit accessories (namely hoods and booties), fins and surf hardware. Ch...
Photos and Videos
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Can I purchase photos and videos?
Yes! Surf Chimp offers professional photography and videography services on-site at URBNSURF. Whether you want the perfect shot of your first surf lesson for Instagram, or an edited video clip to t...