What is URBNSURF Melbourne?
URBNSURF Melbourne is Australia’s first surf park, delivering perfect surfing conditions in a safe, controlled environment. We have pioneered a new, safe and inclusive way to surf at URBNSURF Melbo...
What do I need to bring with me to URBNSURF?
Everything you need to go surfing and enjoy a day out at URBNSURF – a surfboard, fins, leg rope, wetsuit/swimwear, wax, sunscreen, towel, and a change of clothes! If you’ve forgotten anything, you ...
How long does an average visit to URBNSURF take?
It all depends on how long you want to surf for! If you’re in for a quick, single surf session, you should be in and out in under 2 hours. If you’re wanting to surf for 2 hours, or take a surf less...
Does URBNSURF have on-site child care facilities?
We currently do not offer child care facilities and all children under the age of 12 must be supervised by a parent/guardian at all times. We do however have on-site baby changing facilities in ou...
Can I bring my pet?
For guest safety reasons, pets, including cats, dogs, and birds, are not permitted on site at URBNSURF.
Where can I report rude, inappropriate or illegal behaviour?
We pride ourselves on delivering safe, inclusive and welcoming surfing experiences at URBNSURF Melbourne. If you encounter rude, inappropriate or illegal behaviour, please let our friendly staff know.
How do I get to URBNSURF Melbourne?
URBNSURF Melbourne is located just minutes from Melbourne Airport’s terminals and 23 kilometres from the CBD at 309 Melrose Drive, Tullamarine, adjacent to Essendon Football Club and Airport Drive....
Is there accommodation near URBNSURF?
Yes, check out the nearby Mantra Tullamarine, Ciloms Airport Lodge, Park Royal Hotel, QT Hotel and Quest, just to name a few.
Can I travel on public transport to URBNSURF Melbourne?
URBNSURF Melbourne is accessible from Melbourne Airport and the CBD via public transport, including: Rideshare Taxi Jump on the Skybus to the airport, and it’s a short trip from the terminals to t...
Where can I lock my bike?
At the front, near check-in, at our bike racks!
Do you have a carpark?
Yes! The entry to our carpark is located on 309 Melrose Drive, Tullamarine, opposite Ciloms Airport Lodge. Parking is free for guests and subject to availability.
Is it noisy being so close to the airport?
While we’re just a few minutes from Melbourne Airport’s terminals, we’re far enough away not to be too affected by the hustle and bustle.
Surfing at URBNSURF
Am I too old to surf?
Surfing is not a sport that’s exclusive to the young, athletic and tanned. It’s enjoyed by people of all ages and backgrounds, and can be learned at any stage of life. In short, you’re never to old...
How do I know what skill or experience level I am as a surfer?
If you’re unsure about your skill or experience level, or what surf session or surf lesson would be best for you, ask one of our friendly customer experience crew or surf coaches, and they’ll be ab...
Are towels and swimwear included?
Swimwear and towels are not included in any of our products, however you can rent a wetsuit from Surf Rental for your surf session or surf lesson, and swimwear, towels, and everything else you need...
What temperature is the water?
In Summer, our water temperatures are expected to hit the low-to-mid twenties (C°) on hot days. In Autumn and Spring, our water temperatures are expected to be in line with ocean temperatures (mid-...
What should I wear?
Swimwear or wetsuits are a must! In Summer, our water temperatures are expected to hit the low-to-mid twenties on hot days, perfect for boardshorts and a t-shirt, rashie or vest, springsuit, bikini...
I’m not a confident swimmer, can I still surf at URBNSURF Melbourne?
Yes, we recommend a group or private surf lesson. Our friendly, expert instructors can help you stay safe and have fun in The Bay, our beginner surfing zone. If you are not a confident swimmer, we ...
What time should I arrive for my surf session?
If you’re booked in for a surf session, we recommend arriving 45 minutes ahead of your session time to allow plenty of time to check in, enter the park, get your gear, get changed, and ready for yo...
What is a surf session?
A surf session is an unaccompanied “freesurf” in our surfing lagoon for 55 minutes, as part of a 1 hour surf session. The extra 5 minutes is to give you time to enter and exit the lagoon safely, at...
Products and Pricing
I have lost my URBNSURF wristband, can I get a replacement?
Please see our friendly customer experience crew for a replacement wristband, priced at $5.
What’s your change, cancellation and refund policy?
In summary: Within 5 days of your booked surf session or surf lesson, you cannot change to your booking, and any cancellations incur a 100% cancellation fee. No refunds. Between 29 and 6 days of y...
What products are available?
We offer seven categories of products for sale: Spectator passes (priced at $5) Surf sessions (expert, advanced, intermediate, cruiser, and beginner priced between $20 and $129) Group surf lessons...
Can I bring my own food and drinks?
You’re welcome to bring your own small snacks and drinks (no glass, no alcohol), but unless they’re from Three Blue Ducks Melbourne, outside large meals, platters of food, BBQs or feasts are not pe...
Are food and drinks available on site?
Three Blue Ducks Melbourne are open for breakfast, lunch and dinner, they are serving up delicious, honest and sustainably sourced food, excellent coffee, and locally-made beverages, year-round. No...
Do you have a surf rental shop where I can hire boards, wetsuits and surfing equipment?
Yes! Our Surf Rentals offer a variety of softboards, shortboards, longboards and bodyboards, wetsuits and wetsuit accessories (namely hoods and booties). Choose from session hire or all-day hire op...
Do you have a gift or retail shop?
Lagoon Supply Co., our surf shop, is hardware-led. We have an extensive range of boards, fins, leashes, traction and travel accessories from quality manufacturers, surf essentials like wax and suns...
Photos and Videos
Can I bring my own camera?
You’re welcome to bring your mobile phone and action sports camera, but SLRs/DSLRs, video cameras, and other forms of personal or commercial audio visual equipment are not permitted.
Will you be holding festivals and events?
We hold regular community, training, equipment demo, cinema, music and cultural events at URBNSURF Melbourne, including major festivals and celebrations of surfing.