In summary:
- Within 5 days of your booked surf session or surf lesson, you cannot change to your booking, and any cancellations incur a 100% cancellation fee. No refunds.
- Between 29 and 6 days of your booked surf session or surf lesson, you can change your booking (subject to availability) or have the value credited to your URBNSURF account.
- Bookings greater than 30 days in advance can be changed (subject to availability), credited to your URBNSURF account, or refunded.
For more information please see our Change, Cancellation and Refund Policy.